We believe It Takes a Village to Care for today's seniors.

Team Member offers quality care to resident in a wheelchair

Village Voice

Experiential Learning through Excellence in Resident...

It’s one thing to be trained to provide personal care for someone who is physically or cognitively unable to provide it for themself. It’s another thing entirely to know what it feels like to have someone provide that care for you – to have someone brush your teeth or your hair for you, or dress...

Customer Experience Panel at Schlegel Villages Leadership retreat

Village Voice

Connecting the Dots in the Customer Experience

The idea of treating the people who live in a long-term care or retirement setting as ‘patients’ being treated for the symptoms of old age is no longer acceptable within any organization that wants to be successful in the sector. The fact is, these residents are people accessing a service and just...

Jamie Schlegel addresses the graduates of the Conestoga College Leadership in Long Term Care & Retirement Living Graduates

Village Voice

Honouring the 'Heart of Leadership'

When Mary-Lou van der horst asked nearly 300 people on Day 1 of the annual Schlegel Villages Leadership Retreat to raise their hands if they were graduates of the Leadership Program for Long-Term Care and Retirement Living, a vast majority responded affirmatively. “Whoa,” she responded. “That’s a...

Village Voice

Calling all Prospective Team Members for Walk-In...

An intentional sense of comfort greets guests who enter a Schlegel Village; Main Street hums with activity as residents and team members go about their daily business. That sense of comfort has now been extended to potential team members who are invited to walk into a Village in their neighbourhood...

Village Voice

Tina and Mary find New Purpose in the Kitchen at...

The basement in The Village of Tansley Woods is a hive of activity. Team members on break share stories over coffee and light snacks, while not far away the kitchen hums with busyness as lunch is prepared for village residents. Tina and Mary have come to be close friends, thanks in large part to...

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